Terms of Service
Welcome to Hansvahini Expeditions. By inquiring, reserving, or participating in any tour package, group departure, or custom travel circuit with us, you agree to the following terms and guidelines designed for your comfort, safety, and mutual enjoyment.
1Booking & Confirmation via WhatsApp / Consultation
Our platform functions as an interactive catalog for holiday exploration. Bookings are formalized directly via our verified communication channels (Official WhatsApp +91 9137666660, phone, or official email):
- Token Advance: A reservation is considered confirmed only upon receipt of the mutually agreed booking token advance per traveler.
- Balance Payment: The remaining trip balance must be cleared on or before trip departure (as stated in your customized WhatsApp itinerary voucher).
- Official Invoices: Official payment receipts and trip confirmation vouchers are shared directly to your WhatsApp / Email.
2Group Departures & Community Code of Conduct
Hansvahini Expeditions takes pride in welcoming solo travelers, couples, and college groups alike with an inclusive, respectful atmosphere:
Zero Tolerance for Harassment
We maintain a strictly zero-tolerance policy against any form of misconduct, discrimination, or non-consensual behavior. Trip captains reserve the right to offboard any individual compromising the safety or dignity of co-travelers without refund.
Safe Room Sharing
Solo travelers booking twin/triple sharing packages are matched with same-gender co-travelers unless explicitly booking a private room.
3Health, Fitness & High-Altitude Acclimatization
Certain Himalayan and Northeast departures involve high altitudes exceeding 9,000 ft (e.g. Sissu, Atal Tunnel, Gulmarg, Spiti, Kedarnath). Travelers confirm they are medically fit to undertake such mountain journeys.
Please inform your trip captain in advance of any pre-existing medical conditions, respiratory challenges, or allergies so appropriate contingency support (such as portable oxygen cylinders or first-aid kits) can be prioritized.
4Luggage & Valuables Responsibility
While our drivers and coordinators take utmost care of chartered vehicles and verified hotel rooms, travelers are solely responsible for their personal valuables, cameras, jewellery, and cash. Hansvahini Expeditions does not accept liability for loss or accidental damage of personal gadgets or baggage.
5Itinerary Alterations for Traveler Safety
The safety of our travelers is our highest priority. In the event of unforeseen landslides, snowstorms, VIP road closures, or governmental restrictions, the trip captain and operations desk retain the authority to amend sightseeing sequences or swap blocked locations with safe alternate attractions.
Governing Law & Legal Jurisdiction
Any disputes arising in connection with bookings or services provided by Hansvahini Expeditions are subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.